DA TRUTH – SHIPPING & RETURNS
DELIVERY
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Each Da Truth piece is a unique transformation.
It does not come from a standardized production, but from a process of textile reinterpretation.
How long does it take to deliver an order?
Orders are prepared with care within 1 to 3 working days, then
entrusted to logistics partners selected for their reliability.
What should I do if I don't receive my order?
- France: 2 to 5 business days
- Europe: 3 to 7 business days
- International: 5 to 12 business days
Each shipment is accompanied by a tracking number sent as soon as it is dispatched.
RETURNS
Uniqueness of the pieces
Each Da Truth garment is unique by nature.
Made from upcycled materials, it bears traces, variations and irregularities that are part of its character.
integral to his identity.
This is not a defect.
This is his truth.
Return policy
In accordance with the right of withdrawal, returns are accepted within a
14-day period after receipt.
However, in order to preserve the integrity of the Da Truth concept:
- No exchange is offered
- Each part exists in a unique copy and cannot be replaced in
another size or version
Conditions of acceptance
A return will only be accepted if:
- the part is returned in its original condition
- It was not altered beyond a simple fitting.
- the request is made within the legal time limit of 14 days
Procedure
All requests should be sent to: contact@da-truth.com with the number of
order
Once validated, return instructions will be provided.
Refund
After receiving and inspecting the returned item, the refund is processed.
within 5 to 10 business days, via the original payment method.
NOTE
Da Truth does not offer variations.
Each piece is a unique object.
non-reproducible, resulting from a transformation.
Choosing a Da Truth piece means accepting its
definitive nature.
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