DA TRUTH – SHIPPING & RETURNS

DELIVERY

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Each Da Truth piece is a unique transformation.

It does not come from a standardized production, but from a process of textile reinterpretation.

How long does it take to deliver an order?

Orders are prepared with care within 1 to 3 working days, then

entrusted to logistics partners selected for their reliability.

What should I do if I don't receive my order?

  • France: 2 to 5 business days
  • Europe: 3 to 7 business days
  • International: 5 to 12 business days


Each shipment is accompanied by a tracking number sent as soon as it is dispatched.

RETURNS

Uniqueness of the pieces

Each Da Truth garment is unique by nature.

Made from upcycled materials, it bears traces, variations and irregularities that are part of its character.

integral to his identity.


This is not a defect.

This is his truth.

Return policy

In accordance with the right of withdrawal, returns are accepted within a

14-day period after receipt.


However, in order to preserve the integrity of the Da Truth concept:


  • No exchange is offered
  • Each part exists in a unique copy and cannot be replaced in

another size or version

Conditions of acceptance

A return will only be accepted if:


  • the part is returned in its original condition
  • It was not altered beyond a simple fitting.
  • the request is made within the legal time limit of 14 days


Procedure


All requests should be sent to: contact@da-truth.com with the number of

order


Once validated, return instructions will be provided.


Refund


After receiving and inspecting the returned item, the refund is processed.

within 5 to 10 business days, via the original payment method.


NOTE


Da Truth does not offer variations.

Each piece is a unique object.

non-reproducible, resulting from a transformation.


Choosing a Da Truth piece means accepting its

definitive nature.

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